Common Questions
Accounts
Yes, you’ll need access to an account with an active subscription to use the JetML platform.
Log into the platform and click the Account button on the left side panel. Under Payments, click the Open Billing Portal button. Choose the subscription you wish to cancel and click Cancel Plan.
Billing
- 1 compute credits = 1 hour run time of our smallest instance (1GB ram)
- JetML offers many instance configurations, each with their own compute credit rate charged per hour. View instance pricing.
Log into the platform and click the Account button on the left side panel. Under Payments, click the Open Billing Portal button. Choose the subscription you wish to cancel and click Cancel Plan.
Metered billing is a subscription feature that allows your account to exceed its monthly subscription limits for storage, compute credits, or both. Only pay for the extra storage or compute credits you consume. View metered billing pricing.
Yes, you can add or remove metered billing from your account at anytime.
Platform
Yes. JetML is a current customer of AWS, Google, and Microsoft with the majority of services utilizing AWS data centers. Contact us about custom deployments with our enterprise plans.